JUNIOR CLIENT KPI MANAGEMENT

Sernova Financial, Dindigul, India | Full Time

Roles and Responsibilities

The key responsibilities include:

  • Maintaining SLA records
  • Analysing large sets of numerical data
  • Provide weekly KPI (Key Performance Indicators) reports to Senior Management
  • Produce monthly and quarterly Client governance reports

Skills and Specifications

The following skills and specifications are required in a candidate:

  • BSc/Masters in Maths, Chemistry or Physics (70%+)
  • Excellent communication with good verbal and written skills
  • Advanced MS Office (Word, Excel, Powerpoint) & PDF skills
  • Continuously improve analytical skills and logical understanding of process to better support the business

Other Requirements

  • Can work as part of a shift pattern
  • Attention to detail
  • Ability to meet tight deadlines
  • Bonus: MBA in Finance

To apply, please email your CV to: careers.operations.india@sernovafinancial.com